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Canon IPF8100 error: replace printhead L

fotohommema
Apprentice

Our Canon IPF8100 printer keeps showing the following error message:

 

"Execute printhead cleaning. If this message is still displayed, replace printhead L."

 

After executing several printhead cleaning procedures and even replacing printhead L twice (!) this error message is still displayed. I also updated to the latest firmware version to make sure the error was not caused by the firmware.

 

How can I resolve this problem?

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi fotohommema,

 

Please note, Canon's Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. To resolve this issue, please use the link below to reach our friendly Technical Support Team:

http://Canon.us/ContactLI

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