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Canon Color ImageClass LBP612CDW printing horizontal streaks

stevierayfrog
Apprentice

Hi Friends,

I've gone through all the built-in cleaning utilities and wiped down all the areas that I could access to wipe down. The toner is over 50% full and it's so dang expensive that I'd hate to buy more as a troubleshooting step.

(I'm likely days away from donating this printer.)

Thanks for any suggestions.

canon.jpg

1 REPLY 1

Hector
Product Expert
Product Expert

Hello Stevierayfrog,

The issue looks like it could be caused by a driver/setting issue or a problem with the hardware. We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance.

  1. What version of the Mac or Windows operating system are you using on your computer?
  2. What program are you printing from when you run into the issue and does it occur in other programs as well?
  3. Do you run into the same issue when you try to print any of the reports from the operation panel?
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