12-09-2022 11:56 AM
Hi Friends,
I've gone through all the built-in cleaning utilities and wiped down all the areas that I could access to wipe down. The toner is over 50% full and it's so dang expensive that I'd hate to buy more as a troubleshooting step.
(I'm likely days away from donating this printer.)
Thanks for any suggestions.
12-19-2022 04:03 PM
Hello Stevierayfrog,
The issue looks like it could be caused by a driver/setting issue or a problem with the hardware. We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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