cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Cannot use Cloud printing. Check settings from remote UI

m--n
Apprentice

I have a mf8280cw all in one laser color printer and the error light just keeps on blinking, i dont know how to turn it off or resolve what ever the problem is. 

 

On the screen it says:

 

Cannot use Cloud printing. Check settings from remote UI

 

How do I properly go to remote UI and resolve it from there?

 

As far as I know my google cloud printing is working fine, I just tested it out.

1 REPLY 1

Hector
Product Expert
Product Expert

Hello,

When your Color imageCLASS MF8280Cw displays "Cannot use Cloud printing. (Server communication error.)", as you have seen, Cloud Print is unavailable due to an error. This will mean the printer is having problems communicating over the network or a port that is used for Cloud Print may be blocked by a firewall or other protection. I suggest you check whether the 5222 port is available from your computer.

In this situation, You can start by unplugging the router from the power for 5 seconds and then plugging it back in. Once the network is back up, you can turn the printer off and on to see if the message comes back up. If it does, I would suggest checking your router settings to make sure the 5522 port is not blocked.

Since Google cloud print has been discontinued, I would suggest turning the cloud print setting off using the steps for enabling cloud print using the steps in the link HERE. The link will also have information on how to log into the remote UI.

We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance.

  1. What type of device are you trying to connect via cloud print?
  2. Did the issue begin after making any network setting changes?
Holiday
Announcements
12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

07/24/2025: New firmware updates are available.


07/23/2025: New firmware updates are available.

EOS R5C - Version 1.1.1.1

EOS C80 - Version 1.0.3.1


7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II