Cannot turn off two-sided printing in MF229dw

[mark01746]

New computer.  Windows 11.  Printer connected via ethernet cable.  Installed driver version 7.1.2.  Printer prints all jobs two-sided.  I unchecked the "two-sided printing" box in Printer Preferences.  I have deleted and reinstalled the driver several times.  Cannot print one-sided.  Any suggestions on what else I can investigate?  Thank you.

[Hector]

Hello,

To turn off the two sided printing option, you can try switching the 1 sided/sided setting under printing preferences. The setting will be found in the basic tab and will be a drop down menu. You can view the setting window using the steps in the link HERE. If you continue to run into issues with changing the setting, I would suggest contacting support at 1-800-652-2666. Our agents would be happy to assist.