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Cannot scan after changing routers (MF229)

vknowles
Apprentice

Everything was working well, then over the weekend I changed my router. The printer's IP address changed.

 

I can still print, didn't have to reset anything to print.

 

But I cannot scan. The MF Toolbox says "A supported scanner is not installed." The MF Network Scan Utility does not show a scanner.

 

I read in an old post that a similar problem (2013) was solved by reinstalling the drivers. Is that really necessary?

 

Thanks!

1 ACCEPTED SOLUTION

vknowles
Apprentice
I ended up downloading and installing new drivers. I also had to install the Network Scan Patch. Now everything is working.

View solution in original post

1 REPLY 1

vknowles
Apprentice
I ended up downloading and installing new drivers. I also had to install the Network Scan Patch. Now everything is working.
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