06-21-2016 11:01 PM
Everything was working well, then over the weekend I changed my router. The printer's IP address changed.
I can still print, didn't have to reset anything to print.
But I cannot scan. The MF Toolbox says "A supported scanner is not installed." The MF Network Scan Utility does not show a scanner.
I read in an old post that a similar problem (2013) was solved by reinstalling the drivers. Is that really necessary?
Thanks!
Solved! Go to Solution.
06-25-2016 11:19 PM
06-25-2016 11:19 PM
01/20/2026: New firmware updates are available.
11/20/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.