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Cannot print ImageClass MF 634Cdw after I changed 3 toner cartridges

Iconoclast
Contributor

ImageClass MF 634Cdw
USB printing setup, no network or WiFi printing.
Replacement Toner cartridges are all Genuine Canon brand.
iMac running macOS Big Sur 11.6.2

Canon driver D/L & install for Big Sur 10-26-21:
MF Printer Driver & Utilities for Macintosh V10.11.8 [OS X 10.11.6 - macOS 12]
Fax Driver & Utilities for Macintosh V4.15.11 [OS X 10.11.6 - macOS 12]
Scanner Driver & Utilities for Macintosh V2.15.9 [OS X 10.11.6 - macOS 12]


7 months ago, I replaced Black w/o issue.
Today I replaced all 3 colors & now cannot print.
Canon now shows Black 90% & 3 colors 100%
Cannot print a test page or any document!
“Error While Printing” pop up immediately after I select print.


Turning Off/On Canon, no help
Restarting computer, no help

Did I waste hundreds of $ buying 3 genuine Canon toner cartridges?

1 ACCEPTED SOLUTION

Iconoclast
Contributor

I ck to see if my drivers were still latest since D/L 10-26-21 & they are same exact version #s!
Previous drivers said thru macOS 12 & now says thru macOS 12.0.1
Same exact file sizes
So, I will not D/L the same drivers!

I have 5 drivers in System Preferences
4 under Printers & 1 under Faxes


I deleted Canon_MF632C_34C_UFR-II under printers (highlight & click
“-“ sign)

I added it back by clicking “+” sign & got new window with 2 choices & one choice was Canon_MF632C_34C_UFR-II

Try to print
It worked!

Zero help from Canon.
HTH someone else.

View solution in original post

3 REPLIES 3

shadowsports
Elite

Greetings,

Are you sure you removed all of the shipping tapes from the new toners.  Sometimes they have tape to secure for packaging/shipping.

Power off the printer.  Remove and reseat each toner in the carrier / tray.

Retest.

The printer has a 3 yr warranty, next step, call Canon.  

 

 

~Rick
Bay Area - CA
~R5C (1.0.1.1) ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 3080Ti FTW3 Ultra
~ImageClass MF644Cdw ~Pixel6 
~6D2 (v1.1.1) retiring

Iconoclast
Contributor

I had already tried remove/reseat each cartridge, no help.
I just triple checked now & no packing tape.
I’m past 3 year warranty.
I doubt the printer just happened to break after changing cartridges.
But, IDK what the issue is. I did not move the printer or disturb the USB connection.

Iconoclast
Contributor

I ck to see if my drivers were still latest since D/L 10-26-21 & they are same exact version #s!
Previous drivers said thru macOS 12 & now says thru macOS 12.0.1
Same exact file sizes
So, I will not D/L the same drivers!

I have 5 drivers in System Preferences
4 under Printers & 1 under Faxes


I deleted Canon_MF632C_34C_UFR-II under printers (highlight & click
“-“ sign)

I added it back by clicking “+” sign & got new window with 2 choices & one choice was Canon_MF632C_34C_UFR-II

Try to print
It worked!

Zero help from Canon.
HTH someone else.

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