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Cannot install MB5460 Win 11- Kernel Error

paulhoughton1
Apprentice

Hi,

So I've had this MB5460 for around 6 months running on a wireless LAN for around 6 months, was easy to install and hasnt missed a beat...

Until I installed Win 11 on one of my machines.

The printer still works fine on the Win 10 machines, however I cannot get the driver to install on the Win 11 machine. 

The fax driver installs, so it's detecting the printer is there, however the printer won't install by itself, and when I try to force it using the IP address I get a "cannot install Kernel-Mode print driver".

 

I have updated the local group policy editor to allow the use of kernel drivers to no avail.

 

Any advice?

 

Thanks in advance 🙂

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