12-13-2017 02:36 PM
Hello all:
Today I want to scan a file with scanner of Canon MF Toolbox 4.9.
After open the shortcut of scan of Canon MF Toolbox 4.9 and continue to open scan-1, it stopped open and
says:
Cannot communicate with the scanner.
The cable may be disconnected, or the scanner may be turned off.
Check the scanner status and try again. ...
What is the way to solve this problem?
--Zhao
07-07-2018 06:30 PM
07-16-2018 06:28 AM
Had same problem, tried everything with no result.
Then I installed MF toolbox on drive D, now it just works!
It is probably to do with windows getting even more fussy as to who can write to the default 'C:\Program Files\Canon\CanonMF' directory.
It probably will work on drive C, just install it outside the program files directory, ie 'C:\\Canon\CanonMF'.
Pete
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