Can't get MF4780w to scan wirelessly

[Anonymous]

Hi there, 

I have never tried to scan wirelessly.  I assume it is possibly to scan wirelessly with the MF4780w. 

I am able to print wirelessly, but so far I have had no luck to get it to scan.  Can anyone please help me?  Maybe I need to be guided through the setup process to help with wireless scanning. 

I primarly use a PC (Windows 10) to print and scan.  From time to time I use a laptop to print (wirelessly) and would like to use it to scan wirelessly too.  

I don't know what information is required to assist me, but I am very happy to supply it.  

Many thanks

[Anonymous · Accepted solution]

This has been solved.  

I did a fair bit of searching online and discovered that I needed the Canon MF Network Scan Utility.  I finaly found a Canon website where I could download it. However, after installaion I got error code: 9,230,0, which I resolved following the instructions on the webpage i.e. turn off Let Windows manage my default printer, and reinstall my drivers.  I found the drivers here.  

After following the above steps and restarting my PC, I can now scan wirelessly. 

[Anonymous]

This problem has been solved.  

I needed the Canon MF Network Scan Utility and to update my drivers.