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Can no longer print duplex with MF229dw on Mojave

minnedox
Apprentice

Hi,

 

I have been using my canon MF229dw for almost 3 years with no issues with duplex printing on my macbook.  I recently updated the printer driver (which now shows in printer/scanner preference as MF220), however since the new driver was installed, I have not been able to print duplex.  

 

I use Mac (Mojave 10.14.6) and the duplex box is checked, however it does NOT print 2 sided.  I have uninstalled and re-installed the printer driver twice with no luck.


Any suggestions?  Thanks,

 

1 REPLY 1

Darius
Whiz

Hi minnedox.

 

To help narrow down possible causes to the inability to duplex print, please let us know the following information:

 

  • When adding the printer back, what is listed in the Kind column, and which driver are you selecting in the Use drop-down?

  • What media type is registered to the tray from which the paper feeds?

 

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