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Blurry vertical line on MX472

edvallejo
Apprentice

After a paper jam, our MX472 started printing with two vertical blurry lines down the page.  

 

I've tried cleaning the print heads, deep cleaning, printing the rollers and wiping what I can see with a q-tip, all to no change in result.

 

Anything else I can try?

 

Thanks

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

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