07-16-2018 02:56 PM
I have just completed a nozzle check on my ipf 6400. All the blocks appear to be printing fine except that there is nothing at all in the bottom half of the 10th block (counting left to right, top to bottom), as follows:
1 2 3
4 5 6
7 8 9
10 11 12
The top of this block appears to be light gray. But there is nothing in the bottom half. Would appreciate some help:
What does this mean?
What should I do about it?
07-27-2018 10:11 AM
When the nozzle check pattern doesn't print as expected, cleaning the Printhead may improve results.
- Do not remove the Maintenance Cartridge or ink tanks during either Head Cleaning A or Head Cleaning B.
- If printing does not improve after Head Cleaning B, try repeating Head Cleaning B once or twice. If this still does not improve printing, the Printhead may have reached the end of its useful life. Contact your Canon dealer for assistance.
- Nozzles are periodically checked to ensure they are clear. Configure the settings on the Control Panel menu in Nozzle Check.
- If the Tab Selection screen is not displayed, press the Menu button.
If you need immediate assistance and you're in the USA, please click http://Canon.us/ContactCF for our US-based support. If you're outside of the US, please click http://Canon.us/4xf7 for support options.
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