Black text scanning as grey

[byrees]

How can I rerun the printer color adjustment that was offered when I first set up the machine?  When it asked to place the colored sheet on the glass plate, I placed the sheet upside down (colors away from glass).  I think this may be responsible for the grey rather than black text.  Do I have to reset to factory defaults?  I found the printer color adjustments to be more complicated and have had no success darkening the text.  Does Canon have paid service support like Apple?

[Danny]

Thanks for joining the conversation, byrees!

So that the Community can help you better, we need to know exactly which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

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Thanks and have a great day!

[normadel]

Sounds like you are putting your originals in the scanner wrong-side up. The side you are scanning goes AGAINST the glass. Otherwise, you are scanning through the paper, which makes no sense at all.

[cyberwasp]

it's under the maintenance menu on most laser printers. it is in my Canon MF753