10-17-2024 06:10 PM - last edited on 10-18-2024 10:13 AM by Danny
I have an issue with my Canon pixima MG3600 series printer.
Situation: My color and black ink levels are both fine. If I print something that is only black and white like a shipping label it prints fine. If I try to print a picture or something with color on it, it will only print grey not black.
I have tried buying new cartridges, same issue! Do you have any other idea?
Thanks in advance.
10-17-2024 06:14 PM
Welcome to the forum!
So that the Community can help you better, we need to know exactly which Canon printer model you're using within the PIXMA MG3600 series. The exact model number should appear on the front of the unit at the lower right. Any other details you'd like to give will help the Community better understand your issue.
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
10-18-2024 10:12 AM
MG3620
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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