05-31-2022 06:23 PM
Canon says the solution to this problem would be to turn off the "automatic shutdown" feature in Power Settings. I am unable to find those settings in the Printer Utility. Of course the printer is no longer connected to my computer via Bluetooth.
I'm using Windows 11.
Solved! Go to Solution.
06-03-2022 06:15 PM
Your satisfaction is important to us, and we apologize for any inconvenience you may be experiencing. A firmware update is available to fully resolve this issue. You can download the firmware update and find easy installation instructions at canon.us/power.
05-31-2022 06:54 PM
Yeah, there's some sort of bug with these printers.. If WiFi is turned on, the printer tries to connect to it, and then power cycles. I tested turning off my WiFi network, and it boots up, but is basically useless because I don't have the ability to connect it via USB to a computer.
06-01-2022 11:21 PM
I'm also suddenly having this issue. Used it two weeks ago with no problem. I don't even think it's related to the automatic shutdown, I can't get it to stay on long enough to even reset the wifi or anything.
06-02-2022 12:36 PM
Ok the issue to solve is, power off you wifi or your router, start the printer, reset the printer https://ij.manual.canon/ij/webmanual/Manual/M/iP110%20series/EN/UG/ug_changing_settings0980.html
After of that the printer will start normally and you can print using USB..
power on you router again too..
If you want use the wifi you need to reconfigure the printer using you canon software put a fixed IP and the gateway must be a incorrect one to avoid to the printer connect to internet
06-02-2022 08:35 PM
This doesn't solve the problem I'm experiencing. When turned on the printer immediately turns off. I spoke with a tech support guy this morning who said Canon is aware of and working on this issue.
06-03-2022 06:03 PM
I am having the same problem. Did they say when they would have a solution to this?
06-03-2022 08:00 PM
Unfortunately they didn't say. I was able to switch to using a USB cable in the meantime.
06-03-2022 06:15 PM
Your satisfaction is important to us, and we apologize for any inconvenience you may be experiencing. A firmware update is available to fully resolve this issue. You can download the firmware update and find easy installation instructions at canon.us/power.
06-03-2022 08:18 PM
Unfortunately, when I turn the printer on, it shuts down in about 10 seconds so the update wont transfer over.
06-04-2022 05:28 AM - edited 06-04-2022 05:55 AM
Thank you SamanthaW !! Problem solved !!
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.