SELPHY CP1300 Won’t Print from iPhone

[ChrisGodwin82]

Keeps saying failed to communicate to printer. Both printer and phone are on same network. And it has been granted local access on the app. So now what? 

[skk363731]

Not able to connect to printer via iphone mobile . as both are in same network

[girlx03]

This solution is not working for me. Any other ideas? Iphone 13, Home Network, Direct connection failed, downloading the drivers on a Mac Laptop FAILED. The printer is connected to the WIFI network just fine. I reset the router, reinstalled the apps, have disconnected and reconnected the printer and power cycled everything several times. The printer will not show as a listed option on the Canon Print App. I have also tried every country or region in the app. This is the first time I have not been able to get this to work.

[Patrick]

Hi girlx03,

Because there are many causes of the issue you are experiencing, it is recommended that you contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your SELPHY CP1300 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the issue and resolve it for you quickly via phone or chat.

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