01-24-2023 05:20 PM - last edited on 01-25-2023 09:03 AM by Danny
The monitor on my CP 1300 does not seem to be working. I have power when I press the on button and the canon logo does come up but I cannot seem to move past the home screen. When I press the Wi-Fi button on the console, the Wi-Fi menu does come up, but I cannot seem to move from disable to enable. Need advice please. Got it for Christmas and haven’t used.
01-26-2023 12:40 PM
Hi,
Since the printer is in it's 1 year warranty, I recommend reaching out to Canon support for your warranty options. You will need to register your Canon gear HERE to access additional support options.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.