02-26-2024 07:42 PM - last edited on 02-27-2024 11:01 AM by Danny
Hi- I have a Canon PRIXMA ip110 printer that has worked beautifully for over 4 years. I recent changed the ink cartridges ( generic brand), and after changing the cartridges I just can’t get the printer to work. I’ve tried trouble shooting using the methods provided on the manual but nothing seems to be working. They power button and yellow button are flashing. When I try to print something from my phone, I get an error code that states “check printer for errors”. The printer is in great condition so I’m not sure what is going on. Can anyone recommend how to trouble shoot this issue? Thanks
02-27-2024 11:00 AM
Thanks for joining the conversation, AngelicaD33!
So that the Community can help you better, please let us know if the lights are blinking a specific number of times before pausing and resuming. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
02-27-2024 12:45 PM
Hi Danny! Thanks so much for the quick response. To answer your question, the power light and error light flash back and fourth
without a pause. As soon as I turn the printer on, and even after trying to reset, the lights blink continuously with no pause. When I try to print something from my phone, I get the “check printer for errors”.
02-27-2024 12:49 PM
Hi Again- I just counted the flashes and did notice that there is a slight pause after 10 flashes on the yellow light.
02-27-2024 01:10 PM
Hi there!
I found the list of flashes meanings in the user manual on our website, page 471 HERE. I don't see 10 on the list, so please double check, but that list will give you a little more info on what's going on.
Hope this helps!
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