PIXMA TR150 driver will not finish loading

[Pjferg]

I rent AirBnBs and move repeatedly.  I have to start from scratch in setting up my TR150 to my laptop.  That alone is very annoying.  With my latest move, when I do the setup instructions, at step 3 loading the driver, it never finishes.  The printer says it has connected to my PC but the laptop says the printer is offline.  Printing isn't happening.  (1) I want to know how to retain the driver, etc in my laptop so I don't have to keep re-installing it.  (2) How do I get it to print right now??  I am hating how hard this has been.  

[Danny]

Thanks for joining the conversation, Pjferg!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[Pjferg]

I have Windows 11 installed on my Lenovo Slim Pro 7.  My troubling printer is a Pixma TR150.

[Patrick]

Hi Pjferg,

Please try to add your printer in this manner:

1.  On your computer, please press the Windows key on your keyboard and the letter I, then let both go.

2.  Click on Bluetooth & devices in the menu on the left.

3.  Click on Printers & scanners.

4.  At the top of the next window, click the Add device button.

Does Windows on your laptop install your TR150?

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