PIXMA TR150 - cropping images when printed

[tr150user]

I just picked up a TR150 and a pack of 4x6 paper. I have images that are properly sized to 4x6, but when they print, the image is cut off a little on each side - it looks like they're being "zoomed in" upon printing.

This happens whether I print from Canon's Easy PhotoPrint app (on Mac OS) or from Preview (Mac OS's native image viewer). Any ideas?

[frmouza]

Hi !

I've the same problem with a SELPHY CP1500 printer and a 10cm x 14,8 cm paper size.

Did you manage to find a solution or a work around ?

[tr150user]

Nope. Stuck with this issue, as far as I can tell.

[Patrick]

HI frmouza,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your SELPHY CP1500 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well

[Patrick]

HI tr150user,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA TR150 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well