My IP100 printer sat idle for a long time. But I put in new ink cartridges and it was printing just fine. But someone suggested that I also replace the print head, so I ordered a new one, put it in, and got an Error B200. Took the new print head out and put the old head back in, but I can't get back to where I was at least printing because of this B200 error. I have cleaned the original print head but can't seem to do anything to get beyond the error. What can I do?
Thank you very much, John. I had my old printhead installed from years ago and the black was printing but not the color. I currently didn't need color so life was just fine only printing black. But I followed the advice to get a new print head and installed it and got the B200 error with the new head. I continue to get that error having removed the new printhead and re-installed the old one. Does the printer need to be reset to factory defaults? I am just trying to get back to being able to print in B & W with the old printhead for now. Also is there any option out there for paid tech support?
I don't know the answer to those questions. I do see various for-pay support sites pop up but I don't know anything about them.
The printer may have reached the end of its service life. Maybe one of the moderators will see this and have some advice.