cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Canon SELPHY CP1500 prints blank photos

Donke
Apprentice

Hi, I got a brand new Canon SELPHY CP1500 and after printing 3 photos it started printing blanks (photo paper comes out with nothing on it). I even tried a second ink cartridge and nothing changed. Is there any advice on what I should do?

Thanks

edit: the paper also looks a bit damaged after it goes through. Like if the surface of the photo paper is softly scratched.
1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

For this issue, I recommend reaching out to Canon support. It sounds like there is a hardware issue with your printer and our support team will be able to look into your warranty/service options. 

You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you. 

Avatar
click here to view the press release
Announcements