01-22-2021 07:14 AM
I've downloaded the Selphy Photo Layout app and followed the on-screen instructions but it just won't connect. Even though I've enabled all of the permissions, deleted and reinstalled the app, turned off "private address" mode in the wifi settings of the QX's own wifi network....nothing works. It still says "Connection has failed. Grand permission to use the local network". well, when i check the permissions, it's enabled (!!!).
I even tried this on a separate iOS device and it gave the same error.
01-22-2021 08:16 AM
01-22-2021 08:16 AM
01-22-2021 08:17 AM
It would appear that this is a PERVASIVE iOS14 problem. I was able to connect a friends' Android to it so I know it isn't the printer's problem, but it certainly is canon's problem with iOS14. I'm returning since I use an iPhone and there's no point in waiting weeks/months for a resolution.
01-22-2021 11:57 AM
Hi, kbraly!
Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.
Thanks and have a great day!
01-22-2021 12:05 PM
03/02/2023: New Firmware Updates Are Available:
EOS R7 - Version 1.3.0EOS R10 - Version 1.3.02/07/2023: New product announcements!
EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STMCanon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.