my scanner dosn,t work any ideas pix mg3120

[whatsit2ya]

I can seen to get my scanner working

some times it will scan and then copy but I can,t get it to transfer to desk top

[Naomi]

Hi whatsit2ya!

To have a better understanding of your issue, please let everyone know what operating system you have installed on your computer. That way, our Canon Forum members and our Subject Matter Experts will be able to assist you with suggestions appropriate for your printer and computer.

Thanks!