03-31-2021 08:45 PM
I've tried running the installer multiple times on 2 PCs and both stall at the same spot in stage 3 after detecting scanner. The scanner itself works with other software and on a Mac. The PCs have Windows 10 Pro 64-bit Version 10.0.19042 Build 19042. Any ideas? Thanks.
04-19-2021 03:49 PM
Hi jeff039er,
What model Canon scanner do you own?
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
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