03-31-2021 08:45 PM
I've tried running the installer multiple times on 2 PCs and both stall at the same spot in stage 3 after detecting scanner. The scanner itself works with other software and on a Mac. The PCs have Windows 10 Pro 64-bit Version 10.0.19042 Build 19042. Any ideas? Thanks.
04-19-2021 03:49 PM
Hi jeff039er,
What model Canon scanner do you own?
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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