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lide 400 scanner

jpapas72
Apprentice
Good evening. I have the canon lide 400 for about 5 months. While it was working normally all this time suddenly while I press the copy button on the front of the scanner the result is a white page. The device works fine otherwise. While there is a document inside the machine when I want a copy the result is a blank page. I uninstalled and reinstalled the machine but the result is the same. Do you have something to say to help me?
12 REPLIES 12

I have the problem of copy button scanning but printing blank

 

https://support.usa.canon.com/kb/index?page=content&locale=en_US&id=ART179473&fbclid=IwAR33ahJ_83kGR...

 

This link suggested by janstehlik, who said it works , does not work for me. Please help with a solution. Scanner worked perfectly in all functions until Microsoft forced updates. I wish I could use a different operating system, but they have such a monopoly.

Hi ergirdy,

 

What model printer do you own?

 

If you print a photo from your computer with that printer, does the whole image print?

 

 

 

Thank you for your response. I have a Brother HL-2140 printer (Blk+ Wht). Yes it prints the whole image when printing from My Pictures.

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