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DR-G2110 Scanning Issues

Ryterngki
Apprentice

I have two DR-G2110 scanners with issues.  One has a screetching/grinding sound coming from the top end when in operation.  I've replaced the roller kit and cleaned every roller with rubber rejuvenator but the upper unit still makes this loud noise.  Is there anything else I can do before shipping this off to a repair facility?

 

My second DR-G2110 scanner will not scan properly as the pages are shifted to the right about one inch.  I've ensured the rollers are cleaned properly, the settings reviewed, and reset the feeder guides as instructed.  The pages appear to be feeding in straight.  Any idea how to correct this?

 Scanshift.JPG

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