01-21-2018 01:32 PM
This new (to me) My Image Garden app is driving me up the wall. My old Canon printer came with a nice, easy to use, CD Label Print app. This enabled me to select a background image for my disc label, put some text on it (adjusting colours, font size, position and orientation) and print it.
I have just spent over half an hour failing to achieve the same results with My Image Garden. After a lot of digging, I finally discovered I need to click on New Art and choose Disc Label. Not intuitive, Canon - how about a menu item called Create Disc Label?
I was then presented with a window asking me to Select Theme and Main People. I don't want a theme and there are no people in my image. Never mind. I persevered and chose a theme at random. This gave me two small image areas that I didn't want (and couldn't move or delete), plus three text boxes that I couldn't move.
I then discovered the Layout button. That gave me more choices. I chose a blank layout with just text boxes then tried (and failed) to select the desired image as Background. The Background button gave me the option to choose a pattern, single colour or photo. Unfortunately, when I clicked on the Photo button nothing happened other than the appearance of a tick on the left edge of the button. Clicking OK did not give me the option to choose a photo.
At last, I found another layout that had a single image area covering the entire disc face. I chose this one and, as if by magic, the desired image appeared, covering the full disc face. I still couldn't find a way to change the image or move it but at least it was there and I remain unsure as to how the program decided which image to use.
I then typed the required text into one of the text boxes. I was able to set the colour but when I adjusted the font size to what I wanted, the text no longer fitted into the box. I have, as yet, been unable to find a way to change the size or position of the text box, or to delete the other two text boxes that I don't want (although setting the text to a single space rendered them invisible).
Canon, this is one of the most aweful pieces of software it has ever been my misfortune to use (and I am a software developer myself). It is unintuitive, it seems to make the erroneous assumption that everyone wants to use one of your pre-defined disc label layouts and I cannot find a way to design my own layout.
If anyone can advise how to resize, move (and, ideally, bend into an arc) an existing text box, I would be very grateful. Alternatively, if I could just have CD Label Print back (despite its many flaws), that would at least be an improvement.
01-21-2018 02:57 PM
Hi Wrterman,
Welcome to the Canon forum! So that the Community can help you better, we will need to know what model printer you are using. Any other details you'd like to give will only help the Community better understand your issue.
If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.
01-22-2018 03:10 AM
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01-25-2018 03:38 PM
01-25-2018 04:18 PM
01-26-2018 06:42 AM
01-26-2018 06:52 AM
05-03-2018 11:58 AM
Hello.
If you continue to have difficulties with printing CD labels, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
This didn't answer your question or issue? Find more help at Contact Us.
06-15-2018 01:30 AM
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