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New Contributor
Posts: 1
Registered: ‎07-30-2020

image.Canon does not work

I use image.canon to download my pictures for my business.  Today it stopped working.  Does anyone know why or when it will be back up and running?

 

thank you Jim

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Esteemed Contributor
Posts: 2,222
Registered: ‎11-19-2017

Re: image.Canon does not work

Was reading about this yesterday.  Site has been down for at least 24 hrs.  No ETA at this moment.

 

down.png

~Rick
Bay Area - CA
~6D2 ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixma Pro-100
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Occasional Contributor
Posts: 6
Registered: ‎12-07-2019

Re: image.Canon does not work

I buugged Canon and they gave no reasonable answer. No ETA, nothing. 

SSL
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Occasional Contributor
Posts: 6
Registered: ‎12-07-2019

Re: image.Canon does not work

Canon also pulled out newly updated Image.Canon app from the Apple store. Must be a serious problem.

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New Contributor
Posts: 1
Registered: ‎08-06-2020

Re: image.Canon does not work

Welllll...it just might have something to do with most of Canon being held for ransom!!!

https://petapixel.com/2020/08/05/canon-hit-by-ransomware-attack-has-10tb-of-data-stolen-report
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New Contributor
Posts: 2
Registered: ‎08-10-2020

Re: image.Canon does not work

Yeah, this whole thing is ridiculous. I ordered a new camera on Tuesday night and now I can't even find out if it has shipped or any info on the order. The website is down and when you call any of their numbers it tells you they are closed for the tropical storm on the east coast that has been long gone. 

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