Unable to print shipping label from Toner Recycle page
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10-31-2023
06:15 PM
- last edited on
11-01-2023
08:20 AM
by
Danny
Trying to print a label to recycle my used Toner cartridges. I have tried for 2 weeks and it keeps telling me I have encountered an error and to try later. I have used this several times in the past and never had any issues. Is there another way to get a prepaid label to return my cartridges?
Thank you
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11-01-2023 08:22 AM
Thanks for joining the conversation, Serv10057! The quickest way to get this taken care of is to give our support team a call. If you have a home or small office laser printer in the imageCLASS family, you can reach our support team Monday through Friday at 1-800-OK-CANON (1-800-652-2666). They'll be glad to look into the matter for you!
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11-01-2023 01:44 PM
Had a similar problem of not printing; get error message. At the suggestion of my wife, I shut off the printer and started over. It worked.
Canon EOS T7; EF-S 18-55mm IS; EF 28-135mm IS; EF 75-300mm; Sigma 150-600mm DG
