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Scanner driver problems after upgrading to Windows10

PhilM
Apprentice

This problem has been raised before but I cannot find any reponse to the original query....  it relates to a 5600F scanner ...

 

MP Navigator will not boot. Message box says "The scanner driver supported by this software is not installed".

 

I've tried re-installing the driver and the software and still getting the message each and every time. 

 

Scanner was working fine before the upgrade. Any suggestions on how to fix this? "

 

This is exactly the problem that I am now experiencing.  I did try looking at the C: users/ <name>/ AppData .... Network Shortcuts directory but it was empty.

 

Everything worked fine with Windows 7 but not with 10.  Any clues ??

 

Many thanks

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