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Scanner driver problems after upgrading to Windows 10

rjes
Apprentice

I have a Canoscan 5600F. Just upgraded my laptop from Windows 8.1 to 10.

 

MP Navigator now wont boot. Tells me "The scanner driver supported by this software is not installed".

 

I've tried re-installing the driver and the software and still getting the message each and every time. 

 

Scanner was working fine before the upgrade. Any suggestions on how to fix this?

 

 

3 REPLIES 3

cbenjamin
Apprentice

Is there a fix to this? I have reinstalled what are said to be the latest drivers? But still not working!

maungmaungtun
Apprentice
 

Hi rjes, cbenjamin, and maungmaungtun.

 

The updated drivers and software are available, free of charge, on the 5600F Drivers & Downloads page.  You may wish to first remove the drivers from the Apps list before installing the new version.

 

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