Scanner driver problems after upgrading to Windows 10

[rjes]

I have a Canoscan 5600F. Just upgraded my laptop from Windows 8.1 to 10.

MP Navigator now wont boot. Tells me "The scanner driver supported by this software is not installed".

I've tried re-installing the driver and the software and still getting the message each and every time. 

Scanner was working fine before the upgrade. Any suggestions on how to fix this?

[cbenjamin]

Is there a fix to this? I have reinstalled what are said to be the latest drivers? But still not working!

[Darius]

Hi rjes, cbenjamin, and maungmaungtun.

The updated drivers and software are available, free of charge, on the 5600F Drivers & Downloads page.  You may wish to first remove the drivers from the Apps list before installing the new version.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.