Recycling used inkjet cartridges: Fedex won't accept!

[malebron]

I just visited several local Fedex offices hoping to drop off some used Pro2100 ink cartridges for recycling per Canon's program (see screenshot below). All the locations were recommended from the Canon website. None had ever heard of the program. All said I was the first person ever to ask about it. They would not take the cartridges.

Even if this is a local anomaly (I'm in Northern California) someone needs to update the website!

[Danny]

Thanks for calling this to our attention, malebron!  While we double-check our listings, we recommend checking with office supply stores such as OfficeMax, Office Depot, and Staples as they may also accept ink cartridges for recycling.

Hope this helps!

[malebron]

Thanks Danny. I'm not looking for a solution (as you say, there are plenty) - simply reporting this problem with Canon's website.

When Canon tells customers they have a "program" in place - many might be persuaded to go there first - expecting a manufacturer approved process, rather than whatever a random big box store may do. Especially if, as in my case, FedEx shipping centers are more plentiful and convenient.

Just trying to save others from some wasted time...

[corpfool]

NOT helpful as those programs are limited to 5-10 at a time....if the program is on your website and you SPECIFICALLY state that 1600 FEDEX sties accept cartridges for recycling, WHY haven'r any of them heard of it?!?!?!?!!?!

[Tintype_18]

It's called lack of communication. Rarely are the employees are told or aware of different programs by companies.

[shadowsports]

The Office Depots in my area all have giant ink/toner recycling bins just inside the entrance of their stores.