RMA#

[SandyTHarris]

I can't get past the hour long wait time to talk to an agent.  When I have waited and asked for this RMA# to return a lens, I get transferred to another agent with another hour wait time.  I tried chatting, she told me I had to talk to a live agent.  Can anybody tell me how to return the lens and get credit, or get this RMA# they say you need to have?

[Danny]

Hi!  If you still need to return merchandise, calling our US-based sales support squad will be the best way to make that happen.  You can reach them weekdays and Saturdays at 1-800-385-2155.  Be sure to have your order number ready when you call.

Hope this helps!