Canon Edge Portal Web Site

[grorgan258]

During registration of my warranty online, I encounter the error messages.When I register my product on Canon Edge portal, it keeps saying inactive account.

[Danny]

Hi, grorgan258!

Welcome to The Canon Forums, and thanks for posting!

We appreciate your participation, though we need to let you know that Canon Edge is not a service offered by or supported by Canon USA.  The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products and services available within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Thanks for choosing Canon!

[Eileen2165]

when I register my product on Canon Edge portal, it keeps saying inactive account. I have tried to reset password as well, but nothing helps.

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