08-27-2018 09:08 PM
Thanks for the information, aflamingo! Clicking on the "Personal Printers" option should bring you to the correct place. You should then see the red "NEW MESSAGE" box in the top-left corner. Here is a direct link to the forum in which you can post your message: https://community.usa.canon.com/t5/Personal-Printers/bd-p/personalprinters
Also, we wanted to mention this community is designed for your fellow Canon owners to help each other out with any problems they may encounter. We do hope someone is able to assist! However, if this is a time-sensitive matter, of if you are looking to get support from Canon, please reach out to our US-based technical support team via Email at http://Canon.us/ContactLI or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!
10-09-2018 12:38 PM
I am trying to scan an odt document from my printer (ts6050) to my laptop but it ALWAYS ends up as a bmp file which is no good as I want to edit the document (Docx or odt) Any info gratefully received!
10-23-2018 03:36 PM - last edited on 10-26-2018 12:54 PM by Danny
Thanks, but the link you gave me takes me to essentially the same page I was on. About, camera, printer cinema eos etc [links removed per forum guidelines]
and no way to post a new message.
Clincking on the printer, i see the provate message button but I'm prettly sure that won't help.
Here's my problem my iX 6820 has suddenly started spitting errors, B200 and now 1403. And I have deadlines.
attempt going to the main forum web page, observed at https://community.usa.canon.com/ [link corrected] and you may see a listing of categories like "EOS," "EOS rebellion," 'personal Printers," "office Printers," and so on. after you click on on one of these boards you may see a red "New Message" field inside the top-left corner to allow you to submit. in case you preserve to run into any issue, let us recognize which product you have got which you wish to submit a message about and we're going to link you at once to that particular forum to post.
we hope this helps and sit up for your contributions!
01-22-2019 04:49 PM
I ws shooting the eclipse onthe 21st and many of my photos did not save while others did. I also had the message of Exp SIM and I have read that this indicates something about not bieng enough light. The image was clearly shown on my live view when I hit the shutter button but it did not save. The ones that did not save were the ones that were the largest and the brightest.
I was using a Tamron 18 - 400 mm lense on a 80 D body.
12-06-2019 12:44 PM
I have Canon NG 6320 connected to Win7 Desktop PC via USB cable.
Now I added a second PC with Win 10.
I have a home Wi-Fi network both PCs are connected.
1. If I switch the printer to wireless mod, will I able to use the printer with both PCs?
2.What is a step-by-step procedure to switch the printer to wireless mode, register it on home network and on PCs?
02-21-2020 08:47 AM
I have ben having a lot of problem with my Cannon printer. First it started with the 5011 error which based on this forum I can fix only termprarily by turning off and pressing the power and cancel button. Now it seems to have lost communication with my wireless router and I can't print. When I check the spool it shows error printing. Everytime I try to hit the LAN connection on the printer to re-establish the connection I get the 5011 error again. When I turn off the printer, it won't turn back on. I then have to unplug the power button and plug it back on again. I've been trying to fix or about 2 weeks now and about ready to chuck it Any suggestions?
07-30-2020 05:11 PM
My MX922 printer is functioning off my Lenovo Ideapad 320. I am also trying to set the printer up to print from my Samsung 11 Android phone via WIFI. I am unable to find the IP address from my Windows 10 settings on my Lenovo ideapad 320. It shows it as : 0000.0010.0000.006.001.000.000.000.000 and that is swiftly rejected as an IP Address. I have also identified it in my phone as Ip4 or Ip6 which is also rejected as an IP address. I have also gone through the steps on the menu on the printer itself with the same result. I find nothing that remotely looks like an IP Address. When my phone scans for nearby devices, it does not pick anything up. Can this not be done? If someone has done this, will you please tell me how?