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Drbrown
Contributor

I have a question I would love to post. The only tab that has a "NEW MESSAGE" button is "GENERAL DISCUSSION". I have read the replies from the other people having similar problems but the directions were inaccurate. Am I completely intellectually incompetent or is there some thing wrong with the site?

22 REPLIES 22

Tiffany
Moderator
Moderator

Hi Drbrown,

 

Welcome to the Canon Community Forum and thank you for your post!

 

You can find out all about posting messages in our FAQs here. We hope this helps!

Not in the least.

Hi Drbrown!

 

Once you are on the main forum page, found at http://community.usa.canon.com/t5/Canon-Forum/ct-p/Canon_Forumyou will see a list of categories like "EOS," "EOS Rebel," 'Personal Printers," "Office Printers," and so on. Once you click on one of those forums you will see a red "New Message" box in the top-left corner to allow you to post. If you continue to run into any difficulty, let us know which product you have that you wish to post a message about and we'll link you directly to that particular forum to post.

 

We hope this helps and look forward to your contributions! 

I have just joined the Community and cannot get started. I cannot find a "New Topic" link or a way to ask a question. I apologize for breaking in to this topic, but I hope you will take a moment to help. Thank you.

 ralatcanon

Hi, ralatcanon!


If you'd like to start a new topic, you'll find a red button marked "NEW MESSAGE" at the top of the forum, just above the listing of the all the existing topics.


We hope this helps!

I don't see the message button you mention.  Could you be more specific please?

Hi, aflamingo!

Try going to the main forum page, found at http://community.usa.canon.com/t5/Canon-Forum/ct-p/Canon_Forum and you will see a list of categories like "EOS," "EOS Rebel," 'Personal Printers," "Office Printers," and so on. Once you click on one of those forums you will see a red "New Message" box in the top-left corner to allow you to post. If you continue to run into any difficulty, let us know which product you have that you wish to post a message about and we'll link you directly to that particular forum to post.

 

We hope this helps and look forward to your contributions!

 

Thanks, but the link you gave me takes me to essentially the same page I was on.  About, camera, printer cinema eos etc

and no way to post a new message.

Clincking on the printer, i see the provate message button but I'm prettly sure that won't help. 

Here's my problem my iX 6820 has suddenly started spitting errors, B200 and now 1403.  And I have deadlines.

Thanks

 

Thanks for the information, aflamingo! Clicking on the "Personal Printers" option should bring you to the correct place. You should then see the red "NEW MESSAGE" box in the top-left corner. Here is a direct link to the forum in which you can post your message: https://community.usa.canon.com/t5/Personal-Printers/bd-p/personalprinters

 

Also, we wanted to mention this community is designed for your fellow Canon owners to help each other out with any problems they may encounter. We do hope someone is able to assist! However, if this is a time-sensitive matter, of if you are looking to get support from Canon, please reach out to our US-based technical support team via Email at http://Canon.us/ContactLI or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

 

Thanks and have a great day!

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