Ordered a New Canon P23-DHV Printing Calculator and the Printer and Paper Advance would not work.

[DonaldKAllen]

Returned the First on to Amazon andthey Sent another one and the same problem exists~~ Please Help

[Hector]

Hello DonaldKAllen,

The issue looks like a paper feed issue or it is power related. We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance.

1. Does the paper feed roller turn when there is no paper loaded and the advance button is pressed?
2. Are you using the printer with batteries or is it plugged ingot the wall?

[FamilyHelpDesk]

I have the same problem. No movemnt or sound when FEED is pressed, Only response it an E appearing. New batteries are in unit.

[carnoldb]

It is plugged into the wall. There is paper stuck which I cannot remove.

[mbiteler]

For my P23-DHV it appears that that paper feed roller is not turning.  My calculator is plugged into the wall.