10-22-2014 04:31 AM
I've downloaded and installed latest driver for 10.10 but it doesn't work. In fact nothing happens.
After searching a while, I've found some ".crash" files. Here's the content of one of them:
DiagnosticReports nb$ cat Canon\ IJScanner2_2014-10-21-232839_python.crash
Process: Canon IJScanner2 [636]
Path: /Library/Image Capture/Devices/Canon IJScanner2.app/Contents/MacOS/Canon IJScanner2
Identifier: jp.co.canon.ijscanner2.scanner.ica
Version: ???
Build Info: ScanningCanon-1~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Canon IJScanner2 [636]
User ID: 501
Date/Time: 2014-10-21 23:28:38.965 +0200
OS Version: Mac OS X 10.10 (14A389)
Report Version: 11
Anonymous UUID: 647B0F4C-AA12-947F-96E3-ACEEED385452
Time Awake Since Boot: 490 seconds
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: /Library/Printers/Canon/IJScanner/Frameworks/CIJSDA.framework/Versions/A/CIJSDA
Referenced from: /Library/Image Capture/Devices/Canon IJScanner2.app/Contents/MacOS/Canon IJScanner2
Reason: image not found
Binary Images:
0x7fff6be0f000 - 0x7fff6be45837 dyld (353.2.1) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
0x7fff8a879000 - 0x7fff8a879fff com.apple.Cocoa (6.8 - 21) <EAC0EA1E-3C62-3B28-A941-5D8B1E085FF8> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
Looks like the driver has not been tested on a fresh machine...
Please help, I need urgently to scan documents
10-30-2014 10:09 PM
10-31-2014 05:13 AM
Hi rain007,
Yes I did solve my problem.
I have installed the "ica" driver without removing the LIDE one and it worked.
I don't understand why and didn't have an explanaition, but it worked.
One thing good, Canon support offered me to be called by a technician just before it worked. Good point for them!
Furthermore, I had downloaded Cannon app jsut before it has been solved, and surprisingly this app worked, I couls scan, even if Yosemite didn't recognize the scanner at that time.
Hope this helps
nbenm
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.