My package was ripped apart and only packaging supplies were inside. It has a damaged stamp on it but they still delivered it. Is it possible to look for my item?
Hi. We’re very sorry to see this happened with your package. Please give our sales team a call to access your order information and discuss options for a resolution with you. You can reach them Monday-Saturday at: 1-800-385-2155.
It doesn't matter. Once he calls our sales department to report that he didn't receive the product, they will open an investigation with FedEx. That takes a minimum of 14 days.
