10-31-2022 04:15 PM
10-31-2022 04:27 PM
Greetings,
Support for products sold and intended for use outside the US:
For Product and Support Information | Canon Global
If you are looking for US support. 1 (800) 652-2666
or Visit The My Canon website.
Create an account, register the product you'd like to receive support for. You will then be provided multiple contact options, including a phone number.
https://myprofile.americas.canon.com/
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
10-31-2022 04:29 PM
Welcome to the Canon Forums!
The Forums aren't intended for immediate assistance. If your question is of an urgent nature, click HERE to visit your My Canon Account to discover your personalized support options. One-on-one phone support for many products require registration. Free support for those products is usually only available during the warranty period. You can pay for support after that Your My Canon Account will let you know if you're eligible.
If you're outside the USA, please click HERE to find your support options.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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