I guess people post mostly when they have problems, so I thought I'd share a positive experience I've had, just for contrast. I do know that not everyone has it all go smoothly, but I did, so here's my story.
Also I seem to see a lot of posts from people with broken cameras who seem to be desperate to do anything except get it repaired. Maybe the repair option isn't so bad.
Anyhow, my C70 developed a fault, and -- luckily -- I had 2 weeks of the 2-year warranty left, so you can bet I got it booked in pretty sharpish. They sent me a shipping label to print, and I dropped it off at a UPS store on a Monday morning. I got it back in my hands 9 calendar days later (yesterday), all fixed and great.
They sent me regular updates during the process, which was nice. The only wrinkle was the process to pay for the return shipping (£7.99); the web link didn't work, and I had to call them. Apart from that, overall a great experience. Thanks Canon!
