Showing results for 
Show  only  | Search instead for 
Did you mean: 

HI, when i now hook up my A510 camera to the computer, the scan to printer page does not show


My A510 camera does not come up on my computer so I can save and print.


Rising Star

I assume you're using Windows?  Is it XP, 7? 8? 


Here's previous advice given by Richard, a Canon product export, that might apply:

This sounds like the driver for your camera is corrupted.  You should be able to resolve this by removing, then reinstalling the driver.


With your camera connected and turned on in the playback mode:


1-  Right-Click on "Computer" (in the menu) and choose "Properties".

2-  In the upper left-hand corner, click on the "Device Manager" link.

3-  Once in Device Manager, find the "Portable Devices" group and click on the "+" sign in front of it.

4-  If you see your PowerShot camera listed, right-click on it and choose "Uninstall" and allow the "uninstall" to proceed.

5-  Now turn the camera off. Wait a few seconds and then turn your camera on.

08/18/2023: Canon EOS R5 C training series is released.

07/31/2023: New firmware updates are available.

CR-N700 - Version 1.2.0

CR-N500 - Version 1.3.0

CR-N300 - Version 1.3.0

CR-X300 - Version 1.1.0

06/30/2023: New firmware version is available for EOS-R5 C

05/31/2023: New firmware updates are available.

EOS R6 Mark II - Version 1.1.2

EOS R6 - Version 1.8.2

EOS R7 - Version 1.3.1

05/18/2023: New firmware updates are available.

EOS Rebel T100 - Version 1.1.0

EOS Rebel T7 - Version 1.2.0

EOS 5D Mark IV - Version 1.4.0

EOS 6D Mark II - Version 1.2.0

PowerShot Elph 360HS - Version

PowerShot SX420 IS - Version

PowerShot 620 HS - Version

PowerShot SX720 HS - Version

PowerShot G1X Mark III - Version

PowerShot G7X Mark II - Version

PowerShot G9X Mark II - Version


04/20/2023: New firmware version 1.4.1 is available for EOS R3

03/30/2023: New firmware updates are available.

EOS R5 - Version 1.8.1

EOS 1DX Mark III- Version 1.7.1

Speedlite EL-1 - Version 1.0.2

03/30/2023: Product Advisory for EF50 F1.2 L USM

03/30/2023: Product Advisory for EOS R10

02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5