01-08-2015 05:38 PM
Help! I have been using Canon Easy-Photo software for several years now, but in the last few months it has developed a problem where it will no longer save my files. When I finish and print a DVD, then SAVE, it comes back with the error "Failed to Save the File."
I have uninstalled and reinstalled the software several times, but this does not solve the problem. I just today installed it again (after uninstalling), this time from the disc that came with my new MG7120. Same problem! I went online and downloaded what should be the latest version (4.5) and installed that one - still won't save.
Any ideas?
Solved! Go to Solution.
01-08-2015 06:09 PM
OOOOOhhhhhh! The problem must have arisen around the time I updated to WIN 8.1 - not that the program has problems in 8.1, but because I finally got around to changing my normal user profile into a non-admin type profile. If I run the software as an administrator, I can save files.
Well, maybe the problem will happen to someone else and this will help them!
01-08-2015 06:09 PM
OOOOOhhhhhh! The problem must have arisen around the time I updated to WIN 8.1 - not that the program has problems in 8.1, but because I finally got around to changing my normal user profile into a non-admin type profile. If I run the software as an administrator, I can save files.
Well, maybe the problem will happen to someone else and this will help them!
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