I have not found a fix for this problem and there appears to be none acceptable to me.
Canon directs me to have a phone chat about my MX922 printer. The printer(s) is not the problem. My Image Garden not being upgraded for compatibility with Win 10 upgrades is the problem.
In a Microsoft forum entry, Microsoft responds:
“ Jane Lla, Moderator, Microsoft Agent, Replied on June 16, 2018
Hello Phil,
Noting that you are running the Insider Program, please note that as future Windows 10 feature updates are released it will introduce incompatibility with older devices and PC's. Certain components will not support these changes. Recommendations include, rollback, block the upgrade or consider upgrading components in your system and the like.
I would suggest to uninstall, then reinstall the program and see if that would make any difference. A simple method yet that might do the trick.
Regards.
I interpret this as we may make your equipment obsolete. Solution: Buy newer compatible devices, PC’s or software.
My car is 20 years old, and my house is almost 60. Both work fine, still doing exactly what I bought them for. I expect the same from all non consumables I buy and expect to replace them when they break, not because someone tells me to.
I expressed my fears to Microsoft when Win 10 first became available and Microsoft said their VX 3000 webcam was not compatible with Win 10. I feared that this was the start of a progressive policy of incompatibility, forcing equipment replacement.
I fully understand obsolescence but do not understand making it useless. Note:These do not work properly when run in previous Windows compatibility mode. I have found the compatibility mode program useless.
I now use costly devices and software that Microsoft has rendered nonfunctional.with 3rd party applications.
Thank you MIcrosoft.