04-25-2022 05:09 PM
Camera body is disgusting. These binoculars are not cheap and work well except for this problem which makes them unusable. This is a manufacturer's defect and in my opinion, Canon should compensate the customer.
Solved! Go to Solution.
10-17-2024 12:18 AM
I have the 18x50 IS model. I keep them in the house in the case. I never even touched or had to clean the lenses. I just used them to try to see the comet tonight, which I did. The rubber just past the eyepieces had a sticky feeling. These binoculars I bought new for $1000. 10 years ago. I have used them less than 1 hour. It is pathetic that these are getting sticky. Do not tell me I did not care for them I will be damned if I put duck tape on these. Canon should fix these. William DiCarlo Wall twp NJ.
10-17-2024 06:19 PM
Oh my 12X36 IS II are just as horrible - sticks to your hand like glue - totally disgusting. I ended up trying to scrap the crappy sticky material off with little success. I asked Canon what to do about it back in 2021 and got absolutely no response. You think they would support their products, but seems they don't.
10-17-2024 06:20 PM
Yup ditto with mine. Stored in a conditioned environment and still got sticky and soupy. Crappy plastic on Canon's behalf and they had nothing to say about it when I asked them.
10-17-2024 06:21 PM
I'd recomend Vortex - they stand up behind their products for the lifetime of them. I love my Vortex optics. Wish Canon would stand up behind theirs as well. Most of the time I get crickets from any calls or emails to support.
10-18-2024 04:58 AM
See my earlier posts: expose it to Ultraviolet light - hardens the rubber stcky.
12-09-2024 06:32 PM
butanol as solvent worked best for me
12-09-2024 07:03 PM
Where can I buy that? My problem just started a few months ago. My binoculars have less than 1 hour of usage. I keep them in the case and have never even touched the optics. When I noticed a slight stickiness, I was annoyed. Also I always have clean hands. I guess I just apply with a cloth? Since the condition is not really bad, do you think it can make it worse? Thank you very much. William DiCarlo Wall twp NJ
12-09-2024 08:11 PM
use google to find
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
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