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10 x 30 IS Binoculars Battery Door Latch Broken


I have a 15+ year old pair of 10 x 30 IS binoculars. Maybe got them at B&H Photo. Never registered them as best I can remember. Great little binoculars. Except for the sticky problem covered in another ‘thread’ which I just finished reading and .  .  .

the latch for the battery door broke.  I’ve been trying to find a contact number for Canon to find out if it can be repaired and for how much, but can’t find one.

Has anyone else had this problem and if so did you get it fixed?

if Canon had spent another 5 cents on the latch it would have been about 10 times stronger and never have broken.

Not a good design.





Product Expert
Product Expert

Hello MikeeBee,

Our technical support reps can help you with this. If you would like to speak with a Canon representative, please contact our Technical Support Team at 1-800-652-2666, Monday through Friday between 9:00 am to 9:00 pm ET.